Q: Do you have a minimum order quantity for any products?
A: The minimum order quantity is 1 unit. Small orders are welcome.
Q: Do you accept OEM and ODM projects?
A: Absolutely. Our supply chain is primarily focused on OEM and ODM services. Feel free to send us your inquiry.
Q: Can you provide samples?
A: Yes, but samples are not free. However, the sample cost can be refunded once you place a bulk order.
Q: How is the product packaged? Can you design the packaging for customers?
A: Our products are packed in strong brown cartons with plywood skid to ensure safe transport over long distances.
We can also provide packaging design options for brown cartons and revise them until you are fully satisfied.
Q: How long does mass production take?
A: For products in our regular catalog, we usually keep stock in our warehouse and can ship quickly.
If production is required, the lead time is generally 30 days for the first order and 25 days for repeat orders.
Q: How does your factory manage quality control?
A: Quality comes first. We start controlling the quality of parts from the very beginning.
Our quality inspectors monitor every stage from production to shipment, checking goods at each step and making necessary adjustments to ensure perfect quality and quantity.
Our sales team also inspects the goods and takes photos of your order for confirmation.
Q: Are your product prices and shipping costs fixed?
A: Prices and shipping costs depend on your specific requirements and destination country.
Q: Can we negotiate the product price?
A: We offer reasonable price negotiation for valued customers.